Service Providers

The world's largest service providers have chosen Packet Design's solutions to help increase service assurance and optimize network operations.

Service Providers are locked in a highly competitive battle for IP services revenue, with enterprises demanding increasingly stringent Service Level Agreements (SLAs). Yet, while production IP services have matured, operations groups still struggle to achieve the level of predictable reliability expected by customers who depend on IP service offerings for their mission-critical WAN infrastructure. Traditional network management technologies don't address the complex, correlated routing and traffic issues that cause most network downtime and degradations. Inefficient and incomplete tools for monitoring, analyzing and troubleshooting network-layer issues in production IP services represent a top and bottom-line business challenge for service providers.

Route Explorer and Traffic Explorer enable a higher level of service assurance for IP services by enabling service provider operations to optimize peering and transit, perform capacity planning, plan and validate routing and traffic changes, and more quickly resolve complex network problems. Packet Design solutions complement SNMP device management and long-range planning tools, redefining and empowering a new level of best practices thta lead to reduced costs and increased competitiveness, customer satisfaction and revenues. Packet Design solutions are scalable and expandable to meet the needs of the largest and most diverse network operations, across multiple service offerings including MPLS VPNs. Route Explorer and Traffic Explorer's monitoring and analysis features provide unprecedented real-time visibility into correlated traffic and routing operations, enabling service providers to proactively catch and avert problems as they emerge, before they develop into service disruptions or security breaches. Troubleshooting features speed responsiveness and reduce Mean Time to Repair (MTTR) of service disruptions. Operationally accurate planning features model a variety of routing and traffic changes and failure scenarios, allowing operators to streamline routine maintenance, ensure network continuity in face of failures, and make more informed decisions about routing and peering.

More Packet Design Solutions

• Broadband and Cable Operators: Provide subscribers with more reliable and predictable IP-based grand-slam services, and optimize IP engineering for more cost-effective service convergence
• Enterprises: Achieve the mandate of delivering a predictable and explainable IP service infrastructure, increase network engineering's productivity and responsiveness, and strengthen IT's credibility
• Government: Ensure availability and reliability of critical public services, increase productivity, and enhance network management visibility against security threats
• Education: Deliver reliable and predictable IP service, with network-wide visibility for enhanced security and availability

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